J. Ofori Agboka is the Vice President of People eXperience and Technology (PXT) for Global Operations at Amazon, a role he began in April 2020. With 24-years of experience in human resources, internationally (China and Switzerland) and US domestically, Ofori’s extensive background includes Labor Relations, Corporate, and Operations employee management.
At Amazon, he oversees global human resources for Amazon’s Fulfillment, Transportation, Delivery, Customer Service, Employee Relations and Workplace Health & Safety teams. As Amazon strives to be earth’s best employer, his vision is to foster a positive and fulfilling experience for Amazon’s employees worldwide.
Ofori is a champion of the people, and not afraid to raise, discuss and address the most complex people related issues. He has helped lead Amazon’s commitment to hire at least 5,000 refugees in the U.S. by the end of 2024 through the company’s Welcome Door program, and has served on the Tent Partnership for Refugees’ U.S. Advisory Council since 2022. He regularly speaks publicly as an advocate for change in the workplace with leading news outlets including CNN, CBS News, Forbes and events including the Congressional Black Caucus Annual Legislative Conference.
Prior to Amazon, Ofori worked at General Motors (GM) where he served as the Executive Director of Human Resources for Global Corporate Staffs, overseeing Finance, Information Technology, Legal, Public Policy, and Communications in international and domestic capacities. His career at GM began in 1996 as an intern and he advanced to higher executive leadership roles to include direct responsibility for International Operations, Middle East, and North Africa.
Ofori holds a Bachelor’s degree in Psychology from Louisiana State University, where he was also a proud member of the Fighting Tiger football team. He received acknowledgment from the NCAA for his life “After the Game” and was honored as the “2016 Rising Star” by Automotive News. Ofori has also completed the GM Transformational Leadership Program at the Stanford University Graduate School of Business and earned the distinction of “Man of Excellence” by the Michigan Chronicle in 2018.
Ofori is actively involved in community service, serving on the Louisiana State University Alumni Board of Directors and the Board of Directors of Big Brothers Big Sisters – Puget Sound of Seattle, Washington, which he was appointed to in 2021, and was recognized among the “Most Influential Blacks in Corporate America” by SAVOY Magazine.
